Refund Policy: The Orchard Vault
At Sage & Elder, we take pride in the quality of our digital tools.
Please read our refund policy regarding The Orchard Vault carefully before purchasing.
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1. Digital Delivery & Access
Because The Orchard Vault is a digital product delivered via an instant download/access link, it is deemed "used" at the moment of purchase.
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2. No-Refund Policy
In accordance with UK Consumer Contracts Regulations regarding digital content, by purchasing this product, you acknowledge and agree that all sales are final and non-refundable. Once the link has been sent or the Notion template duplicated into your account, we cannot offer a refund.
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3. Exceptional Circumstances
Your satisfaction is important to us. If you encounter a technical issue (e.g., a broken link or an error in the file) that prevents you from using the product, please contact us at hello@sageandelder.co.uk. We will provide a replacement link or technical support within 24 hours.
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4. Notion Requirements
It is the buyer's responsibility to ensure they have a Notion account (free or paid) to use the product. Refunds will not be issued for a lack of compatibility with other software.